Returns & Exchanges
At Melani the Label, we want you to feel confident and empowered in your purchase; therefore, we offer a flexible return policy for store credit on all full-priced items returned within 14 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Ensure all garments are in their original condition, unworn, and unwashed with all Melani tags still attached before securely sealing them in the original packaging.
Ship the Items
Download and print your pre-paid shipping label from the portal and drop off your parcel at any authorized postage location.
Receive Store Credit
Once our quality control team inspects and approves your return, a digital gift card for the full purchase price will be emailed to you within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing